20+ Years Bridging Technical Excellence and Business Results
I help federal and public sector organizations successfully adopt and scale enterprise technology platforms while navigating complex compliance requirements and operational challenges. With unique experience spanning IT operations leadership, customer success, compliance program management, and infrastructure entrepreneurship, I bring a perspective that bridges technical execution and business outcomes.
Led 24×7 enterprise operations across multiple sites, managing incident response, service desk operations, and maintaining 99.99% uptime SLAs. Expert in ITIL/ITSM frameworks and operational excellence.
Managing $34M public sector portfolio at GitHub with 110% NRR. Proven track record building trusted advisor relationships and driving adoption in complex technical environments.
Extensive experience supporting DHS, Intelligence Community, and federal agencies. Deep expertise in FedRAMP, CMMC, RMF, and navigating complex government requirements.
Built and operated enterprise infrastructure across AWS, Azure, and on-premises data centers. Founder of managed hosting company delivering services to 50+ enterprise customers.
I manage a $34M portfolio of federal and public sector customers, achieving 110% net revenue retention. I serve as the primary escalation leader during critical incidents, partner with engineering teams on complex technical challenges, and advise customers on secure DevOps practices in FedRAMP and other regulated environments.
View Full Experience →Interested in federal technology adoption, IT operations excellence, or customer success in complex technical environments? I'd love to hear from you.